Your access has been temporarily limited

 

Due to a recent security updates some users may experience a ‘Limited Access’ or ‘Access Denied’ messages, if you have been redirected to this page, then your country or city range of IPs are blocked. If not, then you need to clear your web browser cache and cookies before accessing any of Cigorette Inc websites and/or pages.

Occasionally clearing your browser’s cache and cookies may help to eliminate common problems. To clear your cache follow the steps below for your browser:

How To clear your Mozilla Firefox (version 40 & later) browser cache:

1. Once your browser is open click on “≡” located at the top right of the browser then click “History” and  select “Clear Recent History”.
2. Remove checks from everything except “Cache” and “Cookies” which should be left checked.
3. Click “Details” and choose “Everything” in the “Time Range to clean” dropdown.
4. Click the “Clear Now” button.
5. Close and re-open your browser before returning to Box.

 

How To clear your Internet Explorer 9, 10 & 11 browser cache:

1. Click the “Gear/Tools” drop-down at the top-right of your browser.
2. Click “Safety” > “Delete browsing history.”
3. Deselect the option “Preserve Favorites website data“
4. Select “Temporary internet files and website files” and “Cookies and website data” then click “Delete“
5. Close and re-open your browser before returning to Box.

 

How To clear your Google Chrome browser cache:

1. Click the menu icon “≡” on the right end of the browser toolbar.
2. Select “More Tools” > “Clear browsing data“
3. Select the options for “Cached images and files” and “Cookies“
4. Use the menu at the top to select “the beginning of time“
5. Click “Clear browsing data“
6. Close and re-open your browser before returning to Box.

 

How To clear your Safari 11 (Apple-Mac) browser cache:

1. Click on the Safari menu > Preferences 
2. Navigate to Privacy 
3. Click “Manage Website Data…” under Cookies and website data.
4. Click Remove All

 

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